Billing records retrieval
You do not have to know who bills for what
Hospitals, clinics, surgery centers, imaging centers, and physician practices in all 50 states. Ask for the facility billing on its own, or for the professional billing along with it. Name the place the patient was treated and we will find out who handles the professional billing, which is part of the request rather than an extra.
Billing record types
What billing records retrieval covers
Six billing types. Which entity bills for each varies by provider, and sometimes by year.
Facility and practice billing
Billed by the treating providerThe itemized statement from wherever the patient was treated. At a hospital that is room, board, supplies, and the services performed directly. At a clinic, surgery center, or physician practice it is the visit and procedure charges.
ER physician billing
Billed by a staffing groupEmergency departments are commonly staffed by an outside physician group under contract. That group bills separately from the hospital, and the contract can change from one year to the next.
Anesthesiologist billing
Billed by the anesthesia practiceAnesthesia is charged by time and complexity and billed by the practice that provided it. On a surgical case it is frequently one of the larger line items and one of the last to arrive.
Radiologist billing
Billed by the reading groupThe facility bills for taking the image. The radiology group bills separately for reading it. Two charges, two entities, one study.
Pathologist billing
Billed by the labSpecimen analysis is billed by the laboratory or pathology practice that processed it, which is often not the facility where the specimen was taken.
EMS billing records
Billed by the agency or its administratorAmbulance transport may be billed by a city fire department, a county service, a hospital based service, or a private company, and often through a third party administrator rather than the responding agency itself.
Looking for the chart rather than the bills? Medical records, EMS reports, pharmacy records, imaging, and pathology specimens are handled as medical record retrieval.
Professional billing
When you do not know who to ask
The bill from the treating provider is straightforward. What varies is who else billed for the same visit.
Ask for it anyway
A request goes to the treating provider, they send what they billed, and the file looks complete. If you need the professional billing too, name the place the patient was treated and we will find out who they use for it.
You set the scope. We handle the rest of the search.
- You name the facility and the dates of service.
- You tell us which billing you need.
- Our team identifies the entity that billed for it.
- Everything lands in your portal with the rest of the file.
Who this is for
Where a missing bill costs the most
Law firms
Medical specials are built from the bills, not the chart. A damages figure assembled without the specialty billing is lower than it should be, and it is difficult to revise once a demand has gone out.
Record retrieval for law firmsInsurance companies
A file evaluated on incomplete billing is a file that gets reopened. Complete billing on the first pass is what keeps a claim from coming back through review a second time.
Record retrieval for insuranceIn their words
What clients say
Common questions
What people ask about billing records
The answers you would otherwise have to get on a call. Here they are instead.
Because the physician is often not employed by the facility. Emergency departments are commonly staffed by an outside physician group under contract, and that group bills separately. The same can be true of radiologists, anesthesiologists, and pathologists at a hospital or a surgery center, so one visit can produce bills from several different entities.
No. Give us the facility and the dates of service and our team handles the discovery of who bills for what. Staffing contracts change, so the group billing for an emergency department this year may not be the one that billed two years ago.
The medical record is the clinical documentation of what was done. The billing record is the itemized statement of what was charged for it. A chart tells you the patient had surgery. The billing records tell you what the surgery, the anesthesia, the imaging, and the pathology cost. Most matters need both. See medical record retrieval.
Yes. Ambulance transport may be billed by a city fire department, a county service, a hospital based service, or a private company, and the billing often sits with a third party administrator rather than the responding agency.
All 50 states. We are based in Texas and retrieve billing records from providers and the entities that bill on their behalf nationwide.
Records are requested, handled, and released under HIPAA. Nothing is sent as an email attachment. Everything comes through the DocuSwift Pro Portal, encrypted end to end, and completed requests stay there so you can download the same file again later.
One flat retrieval fee per completed request, plus whatever the provider charged, passed through at cost with no markup. Each billing type from each facility is its own request, so a visit with four separate billers is four requests. No contract and no minimum. See pricing.
Get started
Send us the facility and the dates
That is all we need to start. Tell us which billing types you are after, or say you want everything from that visit and we will work out who to ask. Requests are submitted and tracked through the portal, so this is the first step.
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No contract and no minimum
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Every request tracked in your portal from the day it goes out
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Questions before you submit? Call 832-449-8076
Add it to your next request
The professional billing does not have to be a separate project. Name the facility and we work out rest.