Medical record retrieval, nationwide
Delayed records stall cases. We don’t.
DocuSwift Pro is a medical record retrieval company in Houston, Texas, working for law firms and insurance companies in all 50 states. Accurately, on time, with no contracts or hidden fees standing in the way.
- All 50 states
- HIPAA compliant
- No contracts or minimums
- 20 years of records experience
“Docuswift has helped us so much at The Moudgil Law Firm, they always make sure to get us our records in a timely manner, assure there are no errors, and help us with records we need expedited for certain cases. They are a very efficient, organized, and professional team we are happy to work with. Thank you for all you do for us!”
Who we serve
We do one thing for two kinds of client. That focus is why our turnaround holds.
Law firms
Personal injury, medical malpractice, and mass tort teams who need a complete chart before a deadline they cannot move.
- Expedited handling when a filing date is at stake
- Charts, billing, radiology images, and pathology specimens
- Status your paralegal can check without calling us
Insurance companies
Carriers, third party administrators, and adjusters who need records fast enough to close a claim and priced so the file stays profitable.
- Flat rate pricing that holds across high claim volume
- No retrieval fee when there is nothing to work
- Complete files, so nothing bounces back at review
Why firms stay
Three reasons firms move their records work to us
And three reasons they do not move it again.
No contracts, no minimums
Use us for one request or one thousand. Flat rate pricing, and no retrieval fee when therewas nevera request to work. See pricing.
Support that knows your cases
Your account is handled by the same people every time. Not a rotating queue you have to explain your matter to over and over.
Every record type, one partner
Charts, EMS records, specialty billing, radiology images, and pathology specimens, all from a single point of contact.
About DocuSwift Pro
We have worked both sides of the request
A missing record can stall a claim for weeks or push back a filing deadline you cannot move. Our team has spent two decades inside release of information departments as well as record retrieval companies.
That means we know why a request gets rejected before it gets rejected. We know which facilities want a specific authorization format, which ones route through a third party, and who to call when a request has been sitting untouched for nine days.
We work out of Houston, Texas and retrieve records nationwide, from hospitals, clinics, and providers in all 50 states.
What we do
Our services
One specialty, done completely. Everything below is what we go and get for you.
Medical record retrieval
Charts, EMS records, radiology images, and pathology specimens from hospitals, clinics, and providers nationwide.
- Charts
- EMS records
- Radiology images
- Pathology specimens
Billing records retrieval
Itemized billing from the providers most often missed. Anesthesiologists, ER physicians, radiologists, and pathologists bill separately from the hospital, and those records are usually the ones still outstanding.
- Anesthesiologist
- ER physician
- Radiologist
- Pathologist
- EMS billing
Notary services
HIPAA authorizations, affidavits, and sworn statements notarized correctly, in person or online, by commissioned notaries.
- Mobile notary
- Remote online notarization
Not sure which service you need? Tell us the record and we will tell you the fastest way to get it.
View All ServicesThe process
Five stages, and you can see yours
These are the exact stages inside your portal. No translation between what we say and what you log in to.
- New Intake Review
- Follow Up
- Records Received
- Ready for Delivery
- Complete
New Intake Review
We validate the authorization before it goes anywhere. Correct signer, correct scope, and confirmation with the facility that the patient was treated there. Most rejected requests fail right here. Catching it now saves you weeks later.
Follow Up
The stage where the work actually lives. We stay on the custodian until the records are released, and every contact is logged. You see the current status and the next update date without having to ask for one.
Records Received
Records arrive from the custodian and go through a completeness and accuracy check. Nobody tells you they are ready until they have passed it.
Ready for Delivery
We confirm the full set is cleared for release and issue your invoice, with an affidavit or certification attached when your matter calls for one.
Complete
Your records are downloaded from the portal, encrypted end to end. The request, the file, and its full history stay available to you afterward.
Inside the portal
Records take as long as the custodian takes. Guessing is optional.
Our target is 60 days, and most requests land well inside it. From the day you submit, your portal shows days open, days remaining against that target, and the date of your next update. You never have to email us to ask where something stands.
Sign in to the DocuSwift Pro PortalIn their words
What our clients say
Common questions
What firms ask us first
The answers people usually have to get on a sales call. Here they are instead.
Our target is 60 days and most requests land well inside it. Turnaround is set by the custodian, not by us, so from the day you submit, your portal shows days open, days remaining against target, and the date of your next update. You never have to email us to ask where something stands.
No. Send us one request or a thousand. Pricing is flat rate either way, with no term to sign and no volume commitment. See pricing.
If a request comes back empty, our retrieval fee is waived. You cover only what the facility charged, at cost, with no markup added.
All 50 states. We are based in Houston, Texas and retrieve records from hospitals, clinics, and providers nationwide.
Medical charts, EMS medical records and billing, radiology images, and pathology specimens, plus hospital billing and specialty provider billing from anesthesiologists, ER physicians, radiologists, and pathologists. See all record types.
Yes. Records are requested, handled, and released under HIPAA, and everything is delivered through our secure client portal rather than by email.
Get started
Start your request
Tell us what you need. No contract, no minimum, no obligation. If you would rather talk it through first, call us and we will tell you straight whether we can get the record and how long it should take.
832-449-8076 
Existing client? Sign in to the DocuSwift Pro Portal