Locations
Medical record retrieval in all 50 states and Washington, D.C.
Wherever your client or claimant was treated, we retrieve the records. You track every request in one portal.
Where we retrieve
Every state is covered today
We retrieve in all 50 states and Washington, D.C.: Alabama, Alaska, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Hawaii, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Utah, Vermont, Virginia, Washington, West Virginia, Wisconsin, Wyoming and Washington, D.C.
Texas has its own guide, and more state guides are on the way.
Texas guides
Start with Texas
Our home state, with regional guides for the areas our clients file in most.
Statewide coverage, from the Gulf Coast to the Panhandle.
Harris, Fort Bend, Montgomery, Brazoria and Galveston counties, and who holds the records there.
Dallas, Tarrant, Collin and Denton counties, and who holds the records there.
How our nationwide service works, from intake to complete records.
No guide for your state yet?
We still retrieve there. Get our fee schedule, or tell us the facilities and our team will confirm the details.
Record types
Every record type, from one point of contact
Including the specialty billing and pathology specimens that arrive last, if at all.
The complete chart from hospitals, clinics and treating facilities, scoped to the dates of service your matter needs.
Itemized hospital and facility billing, the foundation of your damages number.
ER physicians, radiologists, anesthesiologists and pathologists bill separately from the hospital. These are the bills most often missed.
Run reports and transport billing from emergency medical services, often the first record of the injury.
The actual images, not just the radiologist’s report.
Slides and tissue blocks, requested from the lab that holds them.
Why requests stall
One ER visit. Four separate bills.
One visit can mean four custodians of records, each with its own bill.
The hospital
The facility bill and chart: room, supplies and the care the hospital provided.
The ER physicians
ER doctors often bill through an outside group, separate from the hospital.
The radiologist
The group that read the scans bills on its own.
The ambulance
The run report and the bill, kept by the agency that ran the call.
Request only the hospital and your damages come up short. We identify each custodian of records and request all four.
Nationwide record retrieval for law firms and insurance teams
One team for the records your cases and claims depend on, in every state.
Law firms
Personal injury, medical malpractice and mass tort teams who need a complete chart before a deadline they cannot move.
- Expedited handling when a filing date is at stake
- Charts, billing, radiology images and pathology specimens
- Status your paralegal can check without calling us
Insurance companies
Carriers, third party administrators and adjusters who need records fast enough to close a claim.
- All your facilities on one intake form
- Provider costs passed through at cost, with no markup
- Complete files, so nothing bounces back at review
Common questions
Nationwide requests
The answers you would otherwise have to get on a call. Here they are instead.
Yes. We are based in Sugar Land, Texas, and retrieve in all 50 states and Washington, D.C.
Our target is 60 days in every state. You can see where each record stands in your portal.
Yes. List several facilities and record types on one intake form. Each facility and record type combination is tracked and billed as its own request.
Usually not. If a facility requires its own form, we let you know.
Hospitals, clinics, imaging centers, ambulance services and billing companies, in every state.
Our fee follows whether the request could be worked, not whether records turned up. The fee schedule spells out each case, and we send it before your first request.
Yes. Our fees can be rolled into the settlement.
Yes. Every request goes through our HIPAA compliant process.
Yes, if you request one. The custodian of records signs it with your records.
In their words
What clients say
Get started
Tell us what you need
Send us the facility, the dates and the records you need, or ask for our fee schedule. Every request is tracked in your portal.
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No contract and no minimum
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Several facilities and record types on one intake form
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Questions before you submit? Call 832-449-8076
Records from any state, tracked in one portal
Nothing to sign, no minimum to hit, and no obligation from asking.