Three services, all of them records work

It handles the work between asking for a record and having it. That means checking the authorization is correct for the custodian, submitting the request, following up until the records are released, checking what comes back, and delivering it somewhere you can find it later. The alternative is your own staff on hold with a records department, and that time never comes back.

Mostly because of what goes wrong. An authorization the custodian will not accept, a request that sits for three weeks with nobody chasing it, a provider that says there are no records when there are, or a bill from an entity nobody knew existed. Those are the things that cost weeks, and they are the things we handle every day. More about where that comes from.

Court reporting, depositions, process serving, e-discovery, and record summaries or chronologies. Records retrieval is the whole business, so that is where the attention goes.

Through the DocuSwift Pro Portal. Every request is tracked there from the day it goes out, with its current stage, days open, days remaining against target, and the file itself once it arrives. There is no charge for portal access and no per seat fee. See pricing.

Yes. Record and billing retrieval run in all 50 states. In person notarization is Sugar Land and greater Houston, though remote online notarization reaches most signers outside Texas.