Record retrieval, Dallas–Fort Worth, Texas
Medical record retrieval in Dallas–Fort Worth.
Medical records, itemized billing records, radiology images and EMS records from any facility in Dallas–Fort Worth. Submit once and track every request live in our portal.
Dallas–Fort Worth at a glance
Covering all of Dallas–Fort Worth
Dallas–Fort Worth covers Dallas, Tarrant, Collin and Denton counties, including Dallas, Fort Worth, Arlington, Plano, Irving, Garland, Grand Prairie, Frisco, McKinney, Denton and Lewisville. The city and county where the injury happened often decide which ambulance agency and hospital hold the records. We request from each one.
Why requests stall
One ER visit. Four separate bills.
One visit can mean four custodians of records, each with its own bill.
The hospital
The facility bill and chart: room, supplies and the care the hospital provided.
The ER physicians
ER doctors often bill through an outside group, separate from the hospital.
The radiologist
The group that read the scans bills on its own.
The ambulance
The run report and the bill. In Fort Worth, the date of the run decides whether Fort Worth Fire or MedStar holds them.
Request only the hospital and your damages come up short. We identify each custodian of records and request all four.
Before you request
Who holds the records in Dallas–Fort Worth
Where some of the largest systems and ambulance agencies in the region release records and bills.
Parkland Health
Signed requests onlyParkland does not accept record requests by email, because a signature is required. Its records office aims to answer within 15 business days.
Baylor Scott & White
One release company for the systemRequests for Baylor University Medical Center and other Baylor Scott & White hospitals go through the system’s release of information company. Name the exact hospital and dates.
Texas Health Resources
One central records officeTexas Health Presbyterian Hospital Dallas, Texas Health Harris Methodist Hospital Fort Worth and the other Texas Health hospitals release records through one central office in Arlington.
JPS Health Network
Email or fax acceptedJPS in Fort Worth accepts record requests by email or fax.
Dallas Fire-Rescue
Reports and bills come from different placesThird party requests for ambulance reports go through ChartSwap. Ambulance bills are handled by Digitech, the city’s billing company.
Fort Worth ambulance runs
Check the date of the runFort Worth Fire took over ambulance service from MedStar on July 1, 2025, for Fort Worth and its partner cities. For older runs, we confirm which agency holds the report before we request it.
Grand Prairie and Lewisville
Records through EmergiconAmbulance records and bills for Grand Prairie (runs on or after November 1, 2024), Lewisville and the Lake Cities are handled by Emergicon. Attorney requests go through ChartSwap.
Facility details come from public release of information pages and can change.
Dallas–Fort Worth facilities
Dallas–Fort Worth hospitals we retrieve from
A few of the larger ones. We retrieve from any hospital, clinic, imaging center or ambulance service in Dallas–Fort Worth.
Parkland Health
Dallas
Baylor University Medical Center
Dallas
JPS Health Network
Fort Worth
Texas Health Harris Methodist Hospital Fort Worth
Fort Worth
DocuSwift Pro is an independent record retrieval company and is not affiliated with any hospital or facility named on this page.
Dallas–Fort Worth record retrieval for law firms and insurance teams
One team for the records your Dallas–Fort Worth cases and claims depend on.
Law firms
Personal injury, medical malpractice and mass tort teams who need a complete chart before a deadline they cannot move.
- Expedited handling when a filing date is at stake
- Charts, billing, radiology images and pathology specimens
- Status your paralegal can check without calling us
Insurance companies
Carriers, third party administrators and adjusters who need records fast enough to close a claim.
- All your facilities on one intake form
- Provider costs passed through at cost, with no markup
- Complete files, so nothing bounces back at review
What we retrieve in Dallas–Fort Worth
Every record type, from one point of contact
Including the specialty billing and pathology specimens that arrive last, if at all.
The complete chart from hospitals, clinics and treating facilities, scoped to the dates of service your matter needs.
Itemized hospital and facility billing, the foundation of your damages number.
ER physicians, radiologists, anesthesiologists and pathologists bill separately from the hospital. These are the bills most often missed.
Run reports and transport billing from emergency medical services, often the first record of the injury.
The actual images, not just the radiologist’s report.
Slides and tissue blocks, requested from the lab that holds them.
Need records elsewhere in Texas?
We retrieve from any facility in Texas, including Austin, San Antonio and surrounding communities.
Common questions
Dallas–Fort Worth record retrieval
The answers you would otherwise have to get on a call. Here they are instead.
Yes, from any facility in Dallas–Fort Worth and in all 50 states.
Our target is 60 days. You can see where each record stands in your portal.
Yes. List several facilities and record types on one intake form. Each facility and record type combination is tracked and billed as its own request.
Our fee follows whether the request could be worked, not whether records turned up. The fee schedule spells out each case, and we send it before your first request.
Yes. Our fees can be rolled into the settlement.
Yes. Every request goes through our HIPAA compliant process.
Yes, if you request one. The custodian of records signs it with your records.
Yes. We check the per page rate against the state maximum and question paper fees on records we asked for electronically. Anything we recover comes off your invoice.
Yes. We read the bills and records for groups that billed separately, such as ER physicians, radiologists, anesthesiologists and OB hospitalists.
In their words
What clients say
Get started
Tell us what you need
Send us the facility, the dates and the records you need, or ask for our fee schedule. Every request is tracked in your portal.
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No contract and no minimum
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Several facilities and record types on one intake form
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Questions before you submit? Call 832-449-8076
Records from Dallas–Fort Worth, tracked in one portal
Nothing to sign, no minimum to hit, and no obligation from asking.